Service level agreements (SLAs) are contracts that define the terms and conditions for a provider to deliver services to its customers. They are widely used in the Software as a Service industry, which has reached US$68.2 Billion in the year 2020, and is projected to reach a revised size of US$219.5 Billion by 2027.
DSLA is a risk management protocol that helps service providers and customers to automatically settle deviations from service level agreements using smart contracts. The first product built on this protocol is tailored for Staking Providers serving Proof of Stake blockchain networks. It enables their delegators to be reimbursed for Validators performing outside of the agreed metrics.
The first DSLA product helps validators and delegators on Proof of Stake networks reduce their mutual exposure to staking infrastructure risks, using decentralized service level agreements and two-way, self-settled compensation claims.
Our immediate collaboration will focus on adding Elrond Network validators information in the DSLA Ethereum-based smart contracts. Soon after, DSLA Protocol will be deployed as smart contracts on the Elrond Network, serving the same purpose but at higher speeds and lower costs.
In the long term, Stacktical will leverage Elrond’s high throughput and inexpensive smart contracts execution platform to deploy a decentralized SLA framework suitable for digital services of any kind.
The collaboration will bring additional adoption for the Elrond smart contract platform and provide an immediately useful tool for Staking Providers looking to increase the quality of their services.